Refund and Cancel Policy

1. Unit Starter ($79, one time)

What you get: one subject, one unit. That's 3 to 4 weeks of lessons, 8 practice sheets, 1 quiz with an answer key, and a parent guide. I deliver it within 5 business days after I get your lesson materials.

Refunds:

• Before I start: full refund. I start when I email you to say "I've started your unit." Until then, you can cancel for any reason.
• After I start, before I deliver: 50% refund.
• If it's late: if I don't deliver within 5 business days after I get your materials, you can choose a full refund.
• After I deliver: if the unit doesn't match what your child's class is learning, or has mistakes, tell me within 14 days. I will fix it or redo it for free within 3 business days. If the redo still isn't right, I will refund you in full.
• Answer key mistakes: I fix these fast and for free, anytime.

2. Monthly plans

Weekly Plan: $149 a month for one subject. Each added subject is $75 a month. Full Support: $349 a month for two subjects. A third subject is $100 a month.

How billing works:

• Monthly plans renew on their own each month until you cancel.
• You are billed on the same date each month. That date is in your receipt.
• Before you pay, I show you the price, the billing date, and how to cancel. You agree to the renewal with a separate check box or clear step.
• After you sign up, I email you a receipt with the price, the renewal date, and how to cancel.

Canceling:

• Cancel anytime. There is no contract and no cancel fee.
• Cancel online in one step: reply CANCEL to any email from me, or use the cancel link in your receipt. You don't need to call or explain why.
• Cancel at least 1 day before your next billing date to avoid the next charge.
• I confirm your cancellation by email within 1 business day.
• You keep your lessons through the end of the month you paid for. Lessons already delivered are yours to keep.
• You can drop an added subject the same way. The change starts with your next bill.

Refunds on monthly plans:

• First month promise: if you're not happy, tell me within 7 days of your first payment. I'll refund that month in full and end the plan. This applies once per family.
• Missed weeks: if I miss a weekly lesson set, I'll credit or refund that week. If I miss a Full Support session and can't reschedule it within the month, I'll credit or refund that session.
• After the first 7 days: I don't refund partial months. Your plan simply stops at the end of the month you paid for.

Price changes: if I ever raise prices, I'll email you at least 30 days before the new price applies to you. You can cancel before then at no cost.

3. Free pilot

• The pilot is free for 2 weeks, in one subject.
• I don't ask for a card.
• It does not turn into a paid plan. Nothing renews.
• When it ends, I'll ask for your honest feedback. You decide if you want to sign up.
• If you don't sign up, I delete your files 90 days after the pilot ends, or sooner if you ask.

4. Founding families offer

• The first 5 paying families get 30% off their first month of a monthly plan or 30% off their first Unit Starter.
• One discount per family. It can't be combined with other offers.
• After the first month, monthly plans renew at full price. I'll send you a reminder at least 3 days before your first full price charge, so you can cancel if you want.
• If you get a refund on a discounted order, the refund is the amount you actually paid.
• I may ask you for an honest review. A review is never required to get the discount. Positive or negative, your honest words are welcome. If I share your review, I will say you got a founding discount.

5. How refunds are paid

Refunds go back to the card you used, through Square or Stripe. I send them within 5 business days of approval. Your bank may take a few more days to show it.

6. Questions or problems

Email growwithclass@gmail.com or use the form on the home page. I'll reply within 2 business days. If something went wrong, I want to make it right.

Calvin Mims, GrowWithClass Orland Park, Illinois growwithclass.com